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A Latte with Deming: How I learned to stop blaming employees

There is a coffee shop in southern Stockholm where I have taken the habit of procuring my morning shot of coffee. There’s nothing special about the place, devoid of charm and located at the busy...

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Why CEOs Behave Like Cowards

Many existing organisations are in desperate need for major redesign, not just structurally but dynamically, how they work to create value. But nothing happens. It seems to me that CEOs opt for a safe...

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When the manager’s out, the coaches dance on the table

I work in the role of “team coach” or “agile coach”, helping teams and departments to improve. My opinion is that much of what I do is a kind of management - not of the people but of the work, and I’m...

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Why You Should Avoid Using Projects in Software

The project model of work does not fit open-ended work; be it art, design, organizational change or software development. It's possible to force-fit projects to software development, but why bother if...

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My Take on Modern Agile

Modern Agile is a great model for explaining agile thinking to people. I use a somewhat adjusted version of the model.

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Modern Agile möter Design Thinking

I en framtid kanske den agila rörelsen går samman med bland annat UX-rörelsen och andra rörelser och formulerar hur vi kan göra användare ”awesome” på ett ”safe” sätt genom ”empathy” och ”experiment”?

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Modern Agile meets Design Thinking

What I like about Modern Agile is that it shines a light on what really hurts today. What I feel is missing is an important element from Design Thinking movement.

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I don’t have a problem – YOU have a problem: When feedback fails

Sometimes we use feedback to people when we should have worked on our relationship instead.

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Appreciation: Keeping the pain out of feedback

Not all feedback is made equal. It's easy to forget that feedback can be pleasant.

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Fake Feedback. Sad!

Let me tell you a story to show how I went wrong with feedback.

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Nothing Ever Lasts But Change

I thought I would write a bit again and my source of inspiration this time are the guiding principles of organisational change that I follow (most of them learned from other people, of course). To...

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Include the People Involved

In all kinds of organisational change, whether small and local or major, involving many parts of an organisation, one of my principles of change is to include the people involved. To be clear, I mean...

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13 Guidelines for Successful Software Demonstrations

Photo by Charles Deluvio on Unsplash Just for fun last night, I started compiling a list of my best guidelines for live software demonstrations (“demoes”). I turned into quite the list so I thought...

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Start by Changing Change

This is the third post in my ongoing series around principles for organisational development. The earlier articles were: Nothing Ever Lasts but ChangeInclude the People Involved Photo by Chris Lawton...

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Think Big, Start Small

Photo by Lindsay Henwood on Unsplash When working with any form of change we need to Think Big and Start Small. We need to both conjure up a better world and start with a small change that could have...

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Pulled Change: Sustainable Change That Spreads Organically

If you want sustainable, human-centric change, you need to allow for people to “pull” the change into their world by choice. How Change Spreads When suggesting organisational change of some sort, the...

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Thinking and Doing Together

For effective organizational change, consider working with both the mindset (the thinking) and the behaviour (the doing). Let people try new ways of working through mindful practice, but also let it...

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Managers Are Part of Change

Imagine you are a manager in an organisation of non-trivial size. Now, you and your manager friends have decided the organisation needs to improve. Let’s say, for argument’s sake, you want to cut lead...

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Don’t adopt – adapt!

Simply copying what someone else is doing may be functional in child development but is a poor way to improve organisations. The problem is that practices don’t translate well between contexts. But...

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Teamskatt och andra okända skatter

“Dags att betala teamskatten igen. Härligt!!” I mitt jobb som konsult möter jag många kompetenta grupper och team och en observation som jag har gjort är att många av dem beklagar sig över alla...

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